{"id":2689,"date":"2026-05-19T09:13:01","date_gmt":"2026-05-19T08:13:01","guid":{"rendered":"https:\/\/cozlystay.it\/termini-e-condizioni\/"},"modified":"2026-05-19T09:33:51","modified_gmt":"2026-05-19T08:33:51","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/cozlystay.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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1. General Information<\/h2>\nThis document governs the relationship between the Guest and Cozly Stay, a hospitality management service by Pian delle more Srl, registered office at Via Corsoio 9, 57020 Sassetta (LI) \u2014 VAT and Tax Code 01452820499.\n\nBookings are managed through the website and the integrated online booking system.\n\nBy completing a booking, the Guest declares to have read and accepted these Terms and Conditions.\n\n

2. Booking Process<\/h2>\nA booking is considered confirmed after the online procedure is completed, the deposit is paid, and the confirmation email is received.\n\nThe Guest is responsible for the accuracy of the information provided.\n\n

3. Rates and Payment<\/h2>\nRates are expressed in Euros and may vary depending on the season, availability, and type of offer.\n\nStandard Rate \u2014 A confirmatory deposit equal to 30% of the total stay cost is required at the time of booking. The remaining balance is due upon arrival.\n\nNon-Refundable Rate \u2014 Full payment of the stay is required at the time of booking.\n\n

4. Cancellation Policy<\/h2>\nStandard Rate \u2014 Free cancellation up to 7 or 14 days before arrival, depending on the rate selected at the time of booking. If cancelled within the stated deadline, the deposit will be retained. In case of no-show, full payment of the stay is required.\n\nNon-Refundable Rate \u2014 The full cost of the stay is retained in case of cancellation, regardless of the date.\n\n

5. Tourist Tax<\/h2>\nWhere required by local municipal regulations, the tourist tax is paid directly at the property.\n\n

6. Check-in and Check-out<\/h2>\nCheck-in: from 4:00 PM (for La Locanda degli Alberi: from 1:00 PM) Check-out: by 10:00 AM\n\nRequests for early check-in or late check-out must be agreed in advance with the property and are subject to availability.\n\nAt check-in, a valid identity document is required for each guest, as provided by Italian law.\n\n

7. Pets<\/h2>\nPets are welcome, with a supplement of \u20ac5 per day.\n\nWe kindly ask that pets are not left unattended and that any waste in outdoor areas is promptly removed. Where available, the swimming pool is not accessible to pets for hygiene reasons and out of respect for other guests.\n\n

8. Swimming Pool<\/h2>\nWhere available, the swimming pool is for the exclusive use of guests from 9:00 AM to 8:00 PM. Pool towels are not provided. Diving is not permitted. When other guests are present, the use of large inflatables is not allowed.\n\n

9. Quiet Hours<\/h2>\nFrom 1:00 PM to 4:00 PM and from 11:00 PM to 9:00 AM, we kindly ask all guests to observe quiet hours out of respect for everyone.\n\n

10. Property Amenities<\/h2>\nEach accommodation includes a bathroom courtesy kit (shower gel, shampoo, conditioner, soap, toilet paper) and a kitchen kit (dish soap, sponge, coffee pods, single-serving sugar).\n\nAdditional consumables are at the guests’ expense.\n\n

11. Waste Sorting<\/h2>\nCozly Stay participates in waste sorting. As collection schedules vary by municipality, the specific calendar and instructions will be provided upon arrival.\n\nUpon departure, guests are kindly asked to leave the accommodation and kitchen area tidy and to dispose of waste in the designated bins.\n\n

12. No Smoking<\/h2>\nSmoking is prohibited in all indoor common areas.\n\n

13. House Rules<\/h2>\nGuests agree to use the property with care and in respect of others. The use of the accommodation for illegal activities and any behaviour causing disturbance to other guests is strictly prohibited.\n\nAny damages caused during the stay will be charged to the Guest.\n\n

14. Limitation of Liability<\/h2>\nCozly Stay is not liable for theft or loss of personal belongings, temporary service interruptions not attributable to the property, or force majeure events.\n\n

15. Privacy<\/h2>\nPersonal data is processed in accordance with EU Regulation 2016\/679 (GDPR) and used exclusively for booking management and legal compliance purposes.\n\n

16. Jurisdiction<\/h2>\nAny dispute shall be subject to the exclusive jurisdiction of the Court of Livorno.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

1. General Information This document governs the relationship between the Guest and Cozly Stay, a hospitality management service by Pian delle more Srl, registered office at Via Corsoio 9, 57020 Sassetta (LI) \u2014 VAT and Tax Code 01452820499. Bookings are managed through the website and the integrated online booking system. By completing a booking, the […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2689","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cozlystay.it\/en\/wp-json\/wp\/v2\/pages\/2689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cozlystay.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cozlystay.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cozlystay.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cozlystay.it\/en\/wp-json\/wp\/v2\/comments?post=2689"}],"version-history":[{"count":7,"href":"https:\/\/cozlystay.it\/en\/wp-json\/wp\/v2\/pages\/2689\/revisions"}],"predecessor-version":[{"id":2705,"href":"https:\/\/cozlystay.it\/en\/wp-json\/wp\/v2\/pages\/2689\/revisions\/2705"}],"wp:attachment":[{"href":"https:\/\/cozlystay.it\/en\/wp-json\/wp\/v2\/media?parent=2689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}